AuctionWale (“we,” “us,” or “our”) is committed to protecting your privacy. This policy explains our practices:

1. Information We Collect:

• Personal: name, email, mobile, address, PAN, photo ID—all essential for auction participation and KYC compliance.
• Financial: payment instrument details processed securely via Razorpay.
• Usage: site behavior, property preferences, pages viewed.

2. How We Use It:

Facilitate auctions, manage property transfers, process payments, and comply with legal/KYC obligations.

Improve our services and tailor property listings.

Communicate updates, confirmations, and support messages.

3. Disclosure:

• Shared with banks, government bodies, or Razorpay & its affiliates strictly for auction/payment compliance.
• Never sold or rented for marketing.

4. Data Security:

• Encrypted storage, secure TLS data transmission.
• Razorpay handles all payment data in PCI‑DSS compliant environments Razorpay.

5. Retention:

• Records retained per legal norms and Razorpay’s requirement of 10 years Razorpay.

6. Rights:

• Access/update personal info.
• Withdraw consent (limited to future interactions).
• Data deletion (with legal obligations and compliance caves).
• Raise privacy grievances via support@auctionwale.com.